COVID-19 Parental Support

Issued 06/05/20

Borders support

Childcare Hubs

The key worker parent/carers Childcare Hub online booking system is now live for tomorrow’s provision (Friday 27 March).

The number of additional schools offering free school meals to those entitled to them has been expanded. This is in addition to the hub locations where free school meals can also be picked up, from 11.30am to 1pm.

The additional school locations are:

  • Burnfoot Community School
  • Jedburgh Primary School (formerly Howdenburn)
  • Chirnside Primary School
  • Galashiels Academy
  • Newtown Primary School
  • Earlston Primary School
  • St Ronan’s Primary School, Innerleithen

SBC is making parents aware via Groupcall about the online booking system, which is available here.




If you are concerned about school or childcare, please read the following information:


  • On Friday 20 March 2020, all schools, and all local authority early learning and childcare settings closed to children and young people.


  • There are exceptions in place to protect ‘key workers’ and vulnerable children.


  • The Scottish Government have asked local authorities to decide what learning and childcare arrangements for the children of key workers are most appropriate for local circumstances. They are also asking local authorities, where possible, to make provision available beyond the school day, in partnership with providers of out of school care and after school and holiday clubs.







If you think you may be a ‘key worker’, please read the following information:


  • Local authorities should now have critical provision in place so that children of key workers, such as NHS and social care staff, can still access learning and childcare if their parents absolutely must go to work.


  • However, employers of key workers are being asked by the Scottish Government to consider if it is possible for workers to continue to provide essential services from home. To ensure childcare provision continues to be provided only where completely essential, parents who are key workers should therefore work with their employers to find a way to work from home if possible, or to seek alternative childcare – for example, from a relative or carer who is not a key worker.


  • The definition of ‘key worker’ has been broken up into three categories. If you fit into one of these three categories, your child may be eligible for learning or childcare provision from your local authority:


    • Category 1: Health and Care workers directly supporting COVID-19 response, and associated staff; Health and Care workers supporting life-threatening emergency work, as well as critical primary and community care provision; Energy suppliers (small numbers identified as top priority already); staff providing childcare/learning for other category 1 staff.


    • Category 2: All other Health and Care workers, and wider public sector workers providing emergency/critical welfare services (Fire, Police, Prisons, Social Workers, etc), as well as those supporting our Critical National Infrastructure, without whom serious damage to the welfare of the people of Scotland could be caused.


    • Category 3: All workers (private, public or third sector) without whom there could be a significant impact on Scotland (but where the response to COVID-19, or the ability to perform essential tasks to keep the country running, would not be severely compromised).


  • These categorisations may be slightly different in each local authority area depending on local priorities.





If you think you may be a ‘key worker’, but have a partner who is not, please read the following information:


  • The Scottish Government have advised local authorities that if one parent is a key worker and the other is not, the non-key worker should normally be expected to provide childcare. The general rule is that if it is at all possible for children to be at home, then they should be.




If your child is in S4 to S6, please read the following information:


  • The SQA have advised that no young person with coursework to complete should attend school to do so.


  • For this year, schools and colleges will not be required to submit learner coursework for both Higher and Advanced Higher courses. While many students have already completed large elements of their coursework already, this will all be used as part of the evidence upon which teachers base their decisions to award appropriate grades.


  • National 5 coursework that has already been submitted will not be marked, and coursework that is due to be submitted in April or May is no longer required.


  • The SQA have confirmed that teachers will award pupils predicted grades based on a number of factors, such as formative work. These predicted grades will then be compiled by the SQA who will decide if any adjustments are required. Any final decision reached on pupils' grades will be subject to a free appeals process.


  • At this stage, there are no plans to allow students to sit exams in the autumn as part of the appeals process. If students are still unhappy with their grades following their appeal, they will be able to sit their 2020 exams in the 2021 exam period.


  • It is expected that teachers will submit pupils' estimated grades by 29 May. Further information, including a parent and pupil FAQ is available at



If your child is eligible for free school meals or has additional support needs, please read the following information:


  • The Scottish Government have said that local authorities should put provision in place for children who are eligible for free school meals, have additional support needs or are otherwise vulnerable or at risk.


  • Your local authority should make provision available to ensure that your children do not suffer unduly as a result of the current crisis. For free school meals, alternatives may take the form of direct payments to parents or food vouchers to be spent at supermarkets.





If your child attends an independent school, nursery or other childcare, please read the following information:


  • The Scottish Government have said that private or independent schools, nurseries or other childcare setting can remain open, provided they support only the children of key workers and vulnerable children and wherever possible, work with local authorities in their areas to do this.


Private childminding services can remain active, however, they will be subject to new public health guidance which the Scottish Government have said they will issue shortly.