A survey by Which? found that mobile-only banking was not, and unlikely to be, chosen by consumers.
Which? found that 6/10 said they would be unlikely to open a mobile-only savings account and two thirds said that said they would be unlikely to open a mobile-only current account.
The survey has come after RBS announced a series of branch closures in Scotland – including in the Scottish Borders.
The closures will leave many parts of the Scottish Borders without a branch and left with only limited banking means like mobile-only banking.
Rachael Hamilton MSP for Ettrick, Roxburgh and Berwickshire said: ‘This timely Which? survey reinforces the view held by many. People do not like mobile banking. People, contrary to the banks opinion, enjoy going into a physical branch to do their banking in a safe and trusted environment.
‘When meeting with Borderers to discuss the RBS branch closures the verdict in favour of keeping them open was unanimous. Nobody voiced positivity at the prospect of mobile-only banking.
‘RBS needs to listen to Borderers, listen to their customers and reverse their decision to close these much valued branches.’